DANSTA Support

Last updated: August 8, 2026

Thank you for using "DANSTA." Below are answers to common questions and how to contact us. If your issue isn't resolved, please feel free to email us using the address below.

Frequently Asked Questions (FAQ)

How do I use it?

I want to put my own face (a "mask") on the character

I want to remove ads (purchase & restore)

I want to delete masks or dances I created

Can I transfer my saved dances or masks to a new device?

Where are exported GIFs and videos saved?

Are my photos or mask information sent externally?

Contact

If the above doesn't resolve your issue, or for bug reports and requests, please contact us below. Including your device model, OS version, and a description of the situation helps us respond faster.

EAST LABO Inc.
Email: support@eastlabo.co.jp

Related pages: Privacy Policy / Terms of Service